Everything You Need to Know
Frequently Asked Questions
Are all sessions held virtually at WMHS?
Yes, WMHS embraces the convenience and accessibility of virtual healthcare. Our ALL VIRTUAL sessions are designed to offer the same level of care, understanding, and support as in-person visits, allowing you to connect with our specialists from the comfort of your home. This service is available across Tennessee, Kentucky, Florida and Virginia, ensuring that geographical boundaries do not limit your access to quality mental health care.
What approach does WMHS take to ensure personalized and compassionate care?
Our practice is grounded in empathy, understanding, and individualized care. We honor every woman’s story, meeting her where she is with respect and compassion. At Women’s Mental Health Specialists, we are dedicated to creating a supportive and safe space where you feel seen, heard, and valued. Our specialists, deeply attuned to the unique mental health needs of women, are committed to understanding your experiences and challenges. Every virtual session is thoughtfully designed to empower you and support your journey toward growth and well-being.
What if I need to book an appointment with short notice?
We aim to be responsive and accessible, offering short-notice appointments to address urgent needs. Our caring, empathetic, and authentic team is here for you when you need us most.
How does WMHS's experience and approach to care distinguish it from other mental health services?
Does WMHS accept insurance?
I’m struggling with my mental health. Can WMHS help?
Absolutely. Whether you’re dealing with anxiety, feeling overwhelmed by life’s challenges, or navigating medication issues, our specialists are here to help. We focus on holistic solutions that consider your entire well-being and are dedicated to improving your quality of life.
What if I’ve had bad experiences with healthcare providers in the past?
WMHS is committed to changing your perception of mental health care. Our approach is based on listening, understanding, and taking the time to truly know you, free from judgment or haste. We’re here to support your journey towards healing with compassion and understanding.
What benefits can I expect from choosing WMHS?
Choosing WMHS means partnering with a team that values your long-term well-being. Our care is thorough, responsive, and tailored to you, offering a safe space for honest sharing, all in a compassionate, empathetic, and judgment-free environment.
I've requested a new patient appointment. What happens next?
After completing your new patient form, our Virtual Connection Team will contact you with a link to our provider schedule, allowing you to select a time that works best for you. To prepare for your first appointment, please download the Athena app and access the patient portal to complete the required paperwork.
How does the intake process work?
After you submit your intake forms, we meticulously build your chart for the provider and check your insurance details. We understand that dealing with insurance can be daunting, but our team is dedicated to simplifying the process for you. We may require some patients to create an account with Alma for billing purposes and request auto-pay setup for co-pays as per policy.
How does WMHS communicate with patients?
Expert Mental Health Care For Women
Your First Visit in 3 Simple Steps
Step 1: Book Your Visit
Click Book Now, select your state, choose your provider, get your appointment time.
Step 2: Confirm Your Information
Upload your ID + insurance card via a secure SMS link.
Step 3: Connect with Your Care Team
Download our apps (Spruce + Athena), meet your specialist, and start your plan.
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