Terms of Service

Effective Date: 8/22/2025

Last Updated: 8/22/2025

Welcome to Women’s Mental Health Specialists (“Company,” “we,” “us,” or “our”). By accessing our website womensmentalhealthspecialist.com (the “Site”) or using our services, including telehealth and communications, you agree to these Terms of Service (“Terms”). Please read them carefully.

1. Acceptance of Terms

By using our Site, booking appointments, or receiving communications from us, you agree to comply with these Terms and our Privacy Policy. If you do not agree, please discontinue use of our Site and services.

2. Services Provided

We provide women’s mental health services delivered by licensed nurse practitioners, including assessments, medication management, functional health support, and related care. Our services are delivered through secure telehealth platforms and in compliance with HIPAA.

3. Eligibility

You must be at least 18 years old to use our services. By engaging with our Site or services, you confirm that you meet this requirement.

4. HIPAA & Protected Health Information (PHI)

• We are committed to safeguarding your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
• PHI is only used for treatment, payment, and healthcare operations, or as otherwise permitted or required by law.
• We use only HIPAA-compliant vendors, including HighLevel CRM and other partners with whom we have signed Business Associate Agreements (BAAs).

 

5. Patient Communications & Text Messaging Consent

By providing your mobile phone number, you consent to receive SMS and voice communications from us, including:

• Appointment reminders, scheduling updates, and confirmations
• Care coordination and follow-up communications
• Billing or administrative notices
• Occasional updates about services Message and data rates may apply. Frequency may vary
• You can opt out at any time by replying STOP to any message.
• You may also request alternative communication methods by contacting us at the information below.
• While we take reasonable steps to protect your privacy, text messages may not always be fully secure. By consenting, you acknowledge this risk.
• Do not use SMS for emergencies. If you are experiencing a medical or mental health emergency, call 911 immediately.

 

6. Patient Responsibility for Privacy

• You are responsible for protecting the privacy of your own devices (e.g., phone, tablet, or email account).
• We are not liable for unauthorized access to your PHI if it results from your failure to secure your device or communication channels.

 

7. No Medical Advice via Website or SMS

Information shared on our Site, or in text/email communications, is for administrative and informational purposes only. It does not replace direct medical care. Always consult your provider for clinical guidance.

8. Payment & Billing

By submitting payment information, you authorize us or our vendors to process charges for services rendered. Payment policies, including fees for missed or late appointments, are outlined at the time of booking.

9. Intellectual Property

All content on womensmentalhealthspecialist.com is the property of Women’s Mental Health Specialists and may not be copied or reused without our written consent.

10. Limitation of Liability

We are not liable for damages arising from use of our Site, services, or communications, except as required by law.

11. Changes to Terms

We may revise these Terms at any time. Updates will be posted on this page with a new effective date. Continued use of our Site or services means you accept the updated Terms.

12. Contact Information

For questions or to opt out of communications, please contact us:

Women’s Mental Health Specialists

Email: [email protected]

Phone: (615) 478-6748