Frequently Asked Questions

Yes, WMHS embraces the convenience and accessibility of virtual healthcare. Our ALL VIRTUAL sessions are designed to offer the same level of care, understanding, and support as in-person visits, allowing you to connect with our specialists from the comfort of your home. This service is available across Tennessee, Kentucky, Florida and Virginia, ensuring that geographical boundaries do not limit your access to quality mental health care.

Our practice is built on the principles of empathy, understanding, and individualized care. Every woman’s story is honored and respected here, with a focus on creating a supportive environment where you can freely express yourself. Our specialists, well-versed in the unique mental health needs of women, prioritize understanding your experiences and challenges, ensuring that every virtual session is meaningful and tailored to your journey.

We aim to be responsive and accessible, offering short-notice appointments to address urgent needs. Our caring, empathetic, and authentic team is here for you when you need us most.

At WMHS, our distinction lies in our comprehensive experience and innovative approach to mental health care. Having nurtured the well-being of women in both university settings, such as Vanderbilt University, and private practices, we’ve refined a model of care that transcends traditional boundaries. Our method is a testament to doing things not just differently but more effectively. We blend evidence-based practices with holistic care to address the mental health needs of women in a manner that’s both scientifically sound and deeply attuned to the individual. This approach ensures our care is not only effective but also enriches the lives of the women we serve with a level of understanding and support that is unmatched.

Yes, we work with most major insurance providers to make mental health care accessible and affordable. We do not accept Medicaid plans in any state. Contact us for the most current information on insurance coverage and assistance with your benefits.

Absolutely. Whether you’re dealing with anxiety, feeling overwhelmed by life’s challenges, or navigating medication issues, our specialists are here to help. We focus on holistic solutions that consider your entire well-being and are dedicated to improving your quality of life.

WMHS is committed to changing your perception of mental health care. Our approach is based on listening, understanding, and taking the time to truly know you, free from judgment or haste. We’re here to support your journey towards healing with compassion and understanding.

Choosing WMHS means partnering with a team that values your long-term well-being. Our care is thorough, responsive, and tailored to you, offering a safe space for honest sharing, all in a compassionate, empathetic, and judgment-free environment.

Once you complete the new patient request form, our virtual connection team will promptly reach out with a request to complete your intake forms, which will be sent directly to your email. This initial step is crucial for us to understand your specific needs and how we can best support you.

After you submit your intake forms, we meticulously build your chart for the provider and check your insurance details. We understand that dealing with insurance can be daunting, but our team is dedicated to simplifying the process for you. We may require some patients to create an account with Alma for billing purposes and request auto-pay setup for co-pays as per policy.

Once we have all the necessary information, our team will offer you dates and times for your first telehealth appointment. We strive to accommodate your schedule and preferences, ensuring the start of your care is as smooth as possible.

For all communication, we prefer our patients to download the Spruce app. This HIPAA-qualified app is safe, secure, and designed specifically for healthcare needs, making our communication with you efficient and confidential.