Everything You Need to Know

Frequently Asked Questions

Are all sessions held virtually at WMHS?

Yes, WMHS embraces the convenience and accessibility of virtual healthcare. Our ALL VIRTUAL sessions are designed to offer the same level of care, understanding, and support as in-person visits, allowing you to connect with our specialists from the comfort of your home. This service is available across Tennessee, Kentucky, Florida and Virginia, ensuring that geographical boundaries do not limit your access to quality mental health care.

What approach does WMHS take to ensure personalized and compassionate care?

Our practice is grounded in empathy, understanding, and individualized care. We honor every woman’s story, meeting her where she is with respect and compassion. At Women’s Mental Health Specialists, we are dedicated to creating a supportive and safe space where you feel seen, heard, and valued. Our specialists, deeply attuned to the unique mental health needs of women, are committed to understanding your experiences and challenges. Every virtual session is thoughtfully designed to empower you and support your journey toward growth and well-being.

What if I need to book an appointment with short notice?

We aim to be responsive and accessible, offering short-notice appointments to address urgent needs. Our caring, empathetic, and authentic team is here for you when you need us most.

How does WMHS's experience and approach to care distinguish it from other mental health services?

At WMHS, our distinction lies in our comprehensive experience and innovative approach to mental health care. Having nurtured the well-being of women in both university settings, such as Vanderbilt University, and private practices, we’ve refined a model of care that transcends traditional boundaries. Our method is a testament to doing things not just differently but more effectively. We blend evidence-based practices with holistic care to address the mental health needs of women in a manner that’s both scientifically sound and deeply attuned to the individual. This approach ensures our care is not only effective but also enriches the lives of the women we serve with a level of understanding and support that is unmatched.

Does WMHS accept insurance?

Yes, we work with most major insurance providers to make mental health care accessible and affordable. We do not accept Medicaid plans in any state. Contact us for the most current information on insurance coverage and assistance with your benefits.

I’m struggling with my mental health. Can WMHS help?

Absolutely. Whether you’re dealing with anxiety, feeling overwhelmed by life’s challenges, or navigating medication issues, our specialists are here to help. We focus on holistic solutions that consider your entire well-being and are dedicated to improving your quality of life.

What if I’ve had bad experiences with healthcare providers in the past?

WMHS is committed to changing your perception of mental health care. Our approach is based on listening, understanding, and taking the time to truly know you, free from judgment or haste. We’re here to support your journey towards healing with compassion and understanding.

What benefits can I expect from choosing WMHS?

Choosing WMHS means partnering with a team that values your long-term well-being. Our care is thorough, responsive, and tailored to you, offering a safe space for honest sharing, all in a compassionate, empathetic, and judgment-free environment.

I've requested a new patient appointment. What happens next?

After completing your new patient form, our Virtual Connection Team will contact you with a link to our provider schedule, allowing you to select a time that works best for you. To prepare for your first appointment, please download the Athena app and access the patient portal to complete the required paperwork.

How does the intake process work?

After you submit your intake forms, we meticulously build your chart for the provider and check your insurance details. We understand that dealing with insurance can be daunting, but our team is dedicated to simplifying the process for you. We may require some patients to create an account with Alma for billing purposes and request auto-pay setup for co-pays as per policy.

How does WMHS communicate with patients?

For all communication, we prefer our patients to download the Spruce app. This HIPAA-qualified app is safe, secure, and designed specifically for healthcare needs, making our communication with you efficient and confidential.

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How We Work

With specialized training across multiple areas of women’s health, we have the unique ability to see the whole picture of your mental health. This allows us to create a tailored treatment plan that addresses your unique needs, whether that involves nutrition, mindfulness-based therapies, talk therapy, medication, exercise, or more.

We connect you with a network of trusted providers to deliver specific treatments if needed, so you always receive care from professionals we know and trust. Our role is to walk with you at every step, adjusting your plan as necessary to get the best results, and leaving no stone unturned. We help you cut through the overwhelming health information out there to find what truly works for you.

At every stage, we’re here because we genuinely care. You’ll never have to feel hopeless or alone again.